Text Messaging Terms & Conditions

Charlotte Lumber, LLC
Last updated: June 30, 2026

Program description

Charlotte Lumber sends order and sample updates, shipping and delivery notifications, quote follow-ups, and customer-service replies by text message to customers and prospects who have provided their phone number and agreed to receive texts.

Opting in

You agree to receive text messages when you give your phone number to a Charlotte Lumber sales representative — by phone, email, in person at our store, or through a form on our website — and agree to be contacted by text about your order, samples, quotes, and deliveries.

Cost and frequency

Message and data rates may apply. Message frequency varies based on your order and sample activity.

Opting out

You can cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and then no further texts unless you opt in again.

Help

For help, reply HELP or contact us at sales@charlottelumber.com / (980) 443-5667.

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

Your information is handled according to our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.